T R U S T G R I D . A I

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Video Marketplace

Disruptive buyer dynamics are rewriting the rulebook for B2B and B2C sales, demanding digital-first engagement for end to end sales life cycle starting from lead generation to sales closure . To meet customers’ new buying preferences and succeed at virtual selling, sales leaders must adopt a digital first approach. Gartner predicts that by year 2025 95 % of the B2B Selling will be driven through digital first engagement.

More importantly with the adoption of the 5G with massive data speed combined with incredibly powerful mobile handsets there is a fundamental shift in B2B sales & marketing taking place using HD Videos , Augmented Reality and Immersive videos .

Video Marketplace is a next generation marketing platform and tool which provides a video based sales and marketing . Video Marketplace comes with a cloud based platform , digital marketing services , video content management system , analytics and video based knowledge management system

  • Limited Sales Budget and Sales Managers
  • Lack of Leads Flow
  • Unpredictable Sales Cycles
  • Huge Entry Barriers or
  • Access to Decision Makers
  • Lack of Product Knowledge
  • 80 % better pre sales customer engagement
  • 73 % better lead conversion
  • 60 % Time Reduction in Sales Cycles
  • 82 % Sales Productivity
  • 40 % Better Sales and Marketing ROI
  • Video Marketplace
  • Video KMS
  • Better & deeper engagement with all stakeholders
  • Early Discovery of cross – functional expectations
  • Evidence driven consensus building
  • Increased understanding of customer dynamics
  • Better response to customer concerns
  • Video Content Extraction
  • Automated Video Suggestions
  • Entity Extraction and Auto Linking
  • Automated Mapping & Linking
  • Predictive Recommendation System
  • Content Extraction
  • Video Data Mining
  • AI Assisted Search Bot
  • 8000,000 Object Recognition
  • 2000,000 Activity Recognition 

AI Driven Video KMS

AI Driven Video Knowledge Management is a 21st Century “hyper context aware” predictive knowledge management for intelligently harvesting and cultivating productive critical knowledge assets from employees , partners and customers for improving employee productivity , innovation and customer experience.

AI Driven Video KMS is a SaaS based solution which is hosted in the secure cloud .AI Driven Video KMS can be easily deployed and self managed by the organization with least effort .AI Driven Video KMS can be integrated with many external applications and tools.

  • Employee Productivity
  • Employee onboarding
  • Customer Satisfaction
  • Organizational Rigidity
  • Lack of Innovation
  • 80 % better Knowledge harvesting
  • 73 % Improvement Knowledge Utilization
  • 60 % Improved Employee Productivity
  • 82 % Sales Productivity
  • 75 % Better Customer Experience
  • 86 % Improvement Innovation Velocity
  • Video Marketplace
  • Video Market Place & Video KMS
  • improved organisational agility.
  • better and faster decision making.
  • quicker problem-solving.
  • increased rate of innovation.
  • supported employee growth and development.
  • sharing of specialist expertise.
  • better communication.
  • improved business processes
  • Video Content Extraction
  • Entity Extraction and Auto Linking
  • Automated Mapping & Linking
  • Predictive Recommendation System
  • Content Extraction
  • Video Data Mining
  • AI Assisted Search Bot
  • 8000,000 Object Recognition
  • 2000,000 Activity Recognition  

Service Knowledge Management

Single Video Driven Knowledge Base for Support Staff, Customer, Technicians, and Partners to handle Service Knowledge Management End to End Operations Emphasising a Self Service and Do it Yourself support Model.

More importantly with the adoption of the 5G with massive data speed combined with incredibly powerful mobile handsets there is a fundamental shift in B2B sales & marketing taking place using HD Videos , Augmented Reality and Immersive videos .

TrustGrid Service Knowledge Management Solution simplifies access to all knowledge resources for Customers, Service Centers, Technicians, and Support teams. The Solution enables companies to deliver knowledge globally in many language and on any device of choice to enhance customer experience and resolve service issues faster

  • Post Sales Customer Satisfaction
  • Support Staff Productivity
  • Time Wasted in Searching for the right content
  • Employee Knowledge Management
  • Repeat of Best Practices
  • Recurrence of same issues
  • Support Staff Productivity improvement by 100 %
  • Mean time to Detect an Issues Reduced by 50 %
  • Customer Satisfaction improved by 80 %
  • Centralised Support Video Knowledge Base
  • Enhanced Quality of Engagement
  • Drastically Reduced Response time
  • Accelerated Employee Productivity
  • Brand Recognition & Image
  • Cloud Based Video CMS
  • Knowledge Graph
  • Knowledge Network
  • Context Driven Search
  • AI Driven Predictive Context
  • AI Driven Multi-Lingual Chats

AI Video Ops

AI Video Operations is a Video driven operational automation system providing the orchestration of complex operations enabled by Video , Big Data and AI and 5G technology . AI Video Ops incorporates mechanisms for sensing , responding , decision making, predicting and discriminating while potentially supporting dynamic self learning.

AI Driven Video Ops is a SaaS/Cloud Based platform. TrustGrid video platform provides 1000+ Industry templates for jump start the solution deployment . Video OPS solution is a flexible video driven workflow automation solution that can be used for multiple use cases across the organization such as Project management, Quality Assurance, Requirements Development, Procurement Operations etc. The platform is flexible to collect video data from multiple endpoints such as mobile phones, laptops, surveillance cameras etc.
The Platform provides advanced AI tools and capabilities that can be used to drive Video and Data Driven insights for the organization, Partners, Customers etc from the Video data repository on the platform that can be used for Video and Data Driven Decision making across multiple functions in the organization and also facilitate Employee , Technician and Partner training and Knowledge Management.

  • Employee Productivity lost in Searching
  • Poor Evidence Management & Reconciliation
  • Claims Management
  • Customer Response Time
  • 80 % better Knowledge Harvesting
  • 73 % Improved Knowledge Utilization
  • 60 % Improved Employee Productivity
  • 80 % Improvement in Customer Satisfaction
  • 80 % Improvement in Employee Satisfaction
  • Better and Faster Decision Making
  • quicker problem-solving
  • Effective Knowledge Management
  • Process Compliance
  • Video Content Extraction
  • Video Data Linking
  • Automated Mapping & Linking
  • Predictive Analytics
  • Content Extraction
  • Video Data Mining
  • AI Assisted Search Bot
  • 10,000,000+ Object Recognition
  • 2,000,000 Activity Recognition
  • 8K Augmented Reality

AI Video Warranty Analytics

AI Driven Video Warranty Analytics solution provides an end to end advanced warranty analytics solution from manufacturers , distributors , dealers, suppliers, system integrators and customers by streamlining warranty management .
AI Driven Video Warranty Analytics reduces costs , increases visibility to product quality issues , provides proactive and preemptive warranty intelligence when Integrated existing warranty management system

TrustGrid Video OPS with KMS & Marketplace Solution creates a consistent and streamlined warranty management experience across the enterprise and the marketplace. Your key stakeholders—from manufacturers & distributors to dealers, suppliers, and customers can virtually work together to reduce costs and increase visibility to product quality issues with the Video and AI driven SAAS Platform .

  • Lack of Fault Tree Database
  • Lack of Product Life Cycle Management
  • False & Fake Claims
  • Mean Time to Repair ( MTTR)
  • High Mean time to Recovery for Claims
  • Slow Response time of the Support Staff
  • Low Serviceability
  • Lack of Product Support Knowledge across Support, Technicians , Agents & Dealers.
  • Scalability of Support teams ( Productivity & Effectiveness )
  • 80 % better Knowledge Harvesting
  • 73 % Improved Knowledge Utilization
  • 100 % Support team Productivity
  • 80 % Better Customer Experience
  • Improved organisational agility.
  • Better and faster decision making.
  • Quicker problem-solving.
  • supported employee growth and development.
  • sharing of specialist expertise.
  • Better communication.
  • Video Content Extraction
  • Video Data Linking
  • Automated Mapping & Linking
  • Predictive Analytics
  • Content Extraction
  • Video Data Mining
  • AI Assisted Search Bot
  • 10,000,000+ Object Recognition
  • 2,000,000 Activity Recognition
  • 8K Augmented Reality

AI Video Quality Assurance


Quality assurance has traditionally been reliant on a legion of human operators armed with clipboards and pens. The combination of High Definition Video, artificial intelligence, edge computing and advanced algorithms is changing that fast !
A high-resolution, high frame-rate camera now represents a very cost-effective proposition; but more importantly, it offers a tremendous opportunity to leverage the data each camera captures. And yet, that’s easier said than done. The data packet from one 4K camera is sizable, the data packet from an entire network’s worth is monumental.

From a quality assurance (QA) perspective, a business wants its pass rate to be as close to 100% accurate as possible. With the increase in cameras and the resulting number of screens, it’s just not effective to use human operators anymore. That’s where our artificial intelligence (AI) comes in. There are two important points which make AI a perfect candidate to undertake QA:
The models are becoming ever-more sophisticated, and that’s driving dependable accuracy.
Therefore, we can say with high confidence whether a finished good meets the quality criteria or whether it must be rejected or reworked with our Advanced Video Technology Platform Combined with our AI Capabilities.

  • Need a 3rd Party Auditor / Inspector
  • Room for Errors & Accuracy
  • Time & Material Spent in Travel to Site
  • QA is not Evidence Driven
  • 80 % better Knowledge Harvesting
  • 60 % QA Productivity Improvement
  • 100 % Improvement in Accuracy of Testing
  • Faster Payment Milestone Closures
  • Reduces Travel Cost & Time
  • improved organisational agility.
  • better and faster decision making.
  • quicker problem-solving.
  • increased rate of innovation.
  • supported employee growth and development.
  • sharing of specialist expertise.
  • better communication.
  • improved business processes
  • Video Content Extraction
  • Video Data Linking
  • Automated Mapping & Linking
  • Predictive Analytics
  • Content Extraction
  • Video Data Mining
  • AI Assisted Search Bot
  • 10,000,000+ Object Recognition
  • 2,000,000 Activity Recognition
  • 8K Augmented Reality

Video Robotic Process Automation

Video RPA is a Video driven process & workflow automation providing the orchestration of operations by Video Analytics , Big Data and AI and 5G . AI Video RPA incorporates mechanisms for gathering , sensing , responding , predicting , self learning and automated decision making while potentially supporting dynamic learning and real time optimization. Video RPA enables organizations to become completely digital and data driven with least amount of time and effort. Video RPA can enhance the product or process quality and drive Lean Six Sigma.

Video RPA robots are capable of mimicking many–if not all–human user actions captured from your video files & Archives. They log into your Videos in the Enterprise Video Platform, move files and folders, copy and paste data, fill in forms, extract structured and semi-structured data from Videos , Documents, browsers, and more. This can be used for various Automated workflows across your organization.

  • Poor Response Time of Support Staff
  • Root Cause Analysis Effort
  • Impacts the Customer Experience
  • Sales Impact on repeat Orders
  • Repeating Best Practices
  • Poor Knowledge Management
  • 80 % better Knowledge Harvesting
  • 73 % Improved Knowledge Utilization
  • 100 % Improved Employee Productivity
  • 100 % Sales Productivity
  • 80 % Better Customer Experience
  • improved organisational agility.
  • better and faster decision making.
  • quicker problem-solving.
  • increased rate of innovation.
  • supported employee growth and development.
  • sharing of specialist expertise.
  • better communication.
  • improved business processes
  • Video Content Extraction
  • Video Data Linking
  • Automated Mapping & Linking
  • Predictive Analytics
  • Content Extraction
  • Video Data Mining
  • AI Assisted Search Bot
  • 10,000,000+ Object Recognition
  • 2,000,000 Activity Recognition
  • 8K Augmented Reality

Video Smart Contracts

Video Smart contracts are programs encapsulated with blockchain that run when predetermined conditions are met. Video Smart contracts are typically used to automatically trigger the agreement execution between the parties such that all participants can be immediately certain of the outcome, without any intermediary’s involvement or time loss or disputes . Video Smart contracts can also automate a distributed workflow , triggering the next set of action when conditions are met which are driven by Video Analytics . The Major Value proposition of the Video Smart Contract is that along with Video Data driven decision making .

Video Smart Contracts extract Video Data Insights for decision making in various use cases such as Quality Assurance, Milestone Completion, error rate etc.
Video Smart contracts work by following simple “if/when…then…” statements that are written into code on a blockchain. A network of computers executes the actions when predetermined conditions have been met and verified. These actions could include releasing funds to the appropriate parties, Quality Assurance Verification , sending notifications, or issuing a Service ticket. The blockchain is then updated when the transaction is completed. That means the transaction cannot be changed, and only parties who have been granted permission can see the results.

Within a Video smart contract, there can be as many stipulations as needed to satisfy the participants that the task will be completed satisfactorily. To establish the terms, participants must determine how transactions and their data are represented on the blockchain, agree on the “if/when…then…” rules that govern those transactions, explore all possible exceptions, and define a framework for resolving disputes.

Then the Video smart contract can be programmed by a developer – although increasingly, organizations that use blockchain for business provide templates.

  • Lack of Trust Between Parties
  • Fear of Reconciliation & Arbitration
  • Longer Sales Cycles
  • Quality Challenges
  • No Evidence driven Payments
  • 100 % Supply Chain Visibility
  • 100 % Contract & SLA Adherence
  • 30 % Faster Cash Cycles
  • 100 % Fool Proof Mechanism
  • 50 % Repeat Orders
  • Performance Driven Payments
  • Evidence Driven Payments
  • Speed & Scalability
  • Organisational Efficiency
  • Transparency of contract terms between Parties
  • Data and Transaction Security
  • Video Content Extraction
  • Video Data Linking
  • Automated Mapping & Linking
  • Predictive Analytics
  • Content Extraction
  • Video Data Mining
  • AI Assisted Search Bot
  • Blockchain
  • 10,000,000+ Object Recognition 
  • 2,000,000 Activity Recognition
  • 8K Augmented Reality

Video Instrumentation

Embedded Vision is an integration of Computer Vision in Machines that use algorithms for decoding meaning from observing pixel patterns in videos or images. At TrustGrid we use advanced Embedded Vision technology on the enterprise video platform to deliver very specific customer objectives & Use cases.

At Trustgrid.AI we work on Advanced Embedded Vision Technologies along with Advanced AI capabilities that support our customers in all verticals such as Manufacturing , Pharmaceuticals , Agriculture , healthcare , Food Processing, CPG, Supply Chain and Logistics etc in multiple use cases such as :
1) Quality Assurance
    a) Control of Surface Defects – Scratches, Cracks, Packaging Integrity
    b) Dimensional Control related to standards and tolerances ( upto 0.05 mm )
    c) Control of Packaging – Shape , Color etc.
2) Automatic Sorting of Packages
3) Correct Sorting of Labels
Verification of the presence of logos

  • Manual QA Process
  • Human Errors
  • Random Sampling Techniques
  • 3rd Party Auditors for QA
  • No Evidence for QA
  • 100 % Faster QA
  • Zero Errors due to avoidance of Human Contact
  • 60 % Improvement Workforce Productivity
  • 80 % Improvement in Customer Satisfaction
  • 100 % Reduction in Returns
  • Faster QA
  • Significant Cost Cutting in Long Term
  • Evidence driven QA
  • Lower workforce requirements
  • Video Content Extraction
  • High Speed Reading
  • Video Data Linking
  • Automated Mapping & Linking
  • Predictive Analytics
  • Content Extraction
  • Video Data Mining
  • AI Assisted Search Bot
  • 10,000,000+ Object Recognition
  • 2,000,000 Activity Recognition
  • 8K Augmented Reality

AI Video Compliance & Audits

Business operates under some regulations which ought to be adhered to, Lack of adhering to these regulations will lead to consequences such as heavy penalties and fines. This is why organizations in sensitive industries such as Pharmaceuticals, banking , healthcare are incorporating compliance management software to monitor compliance in their daily operations.
TrustGrid KMS and Video OPS Platforms provide customers with more than 300+ Templates for Video dirven Compliance and Audits supporting multiple industries and associated global standards.

Trustgrid.AI KMS and Video OPS Platform enables our Customers to capture Videos for Day to Day Audit and Compliance Adherence. The Platform is supported with advanced AI tools and Visualization capabilities that will help you automate your audit process and trials based on the Video Content in your KMS and Video OPS portals.

  • Use of Multiple tools in the Organization
  • No Single source of Data / Evidence
  • Productivity lost in Repetitive Tasks and Documentation
  • Lack of Unified Governance, Regulations and Control ( GRC Framework )
  • Too Many Manual Processes Continue to persist.
  • 80 % Reduction in Data Entry time
  • 80 % Elimination of Manual Errors
  • 60 % Improvement in Process Efficiency
  • 100 % better Knowledge Harvesting
  • 73 % Improved Knowledge Utilization
  • 60 % Improved Employee Productivity
  • 100 % Evidence Driven
  • Facilitates Data Driven Decision Making
  • Facilitates Compliance & Audit Automation
  • Facilitates Enterprise Risk Management
  • Accelerates Change management
  • Supports Policy management
  • Drives Process Automation
  • Video Content Extraction
  • Video Data Linking
  • Automated Mapping & Linking
  • Non Conformance Tracking
  • Supplier Quality Control
  • Predictive Analytics
  • Content Extraction
  • Video Data Mining
  • AI Assisted Search Bot
  • 10,000,000+ Object Recognition
  • 2,000,000 Activity Recognition
  • 8K Augmented Reality